Marnix Gillis is a customer facing Chief Architect leading and shaping the technical strategy and direction for IBM's most complex, global, outsourced accounts. He has a reputation for strong technical leadership demonstrated by his success in leading large and complex infrastructure projects. He has gained the depth and breadth of his technical skills through more than 25 years of experience from a varied range of challenging services projects and from working with advanced technologies inside and outside IBM. He is the IBM IT Architect Profession Leader for SouthWest Europe.

Experience:

• IBM Professional Leadership Lyon, 2003, Systems Management success story at banking customer
• IBM Professional Leadership Vienna, 2005, Autonomic Computing, fiction or reality ?
• ISMC (Infrastructure Services Master Classes)
  • a. 2003, Orlando : Systems Management support outtasking
  • b. 2004, Tokyo : Autonomic Computing, fiction or reality ?
  • c. 2005, Vienna : IBM's Infrastructure
• Offerings (plus Master of Ceremonies)
• Secureworld Prague, 2005, Security Infrastructure Solutions, and panel discussion on Security in Banking
• STI (Sectors Technical Institute) Conference Montpellier, 2006, Business Continuity Infrastructure Solutions
• STI Nice, 2007, IT Service Management
• eema Conference on `Compliance, governance and Managing Risk' at the European Commission. Session on IBM's view on business continuity (eema = European association for e-identity and security, www.eema.org)

Presentation
SOA as enabler for Service Management Integration
As the complexities of technical environments grow and integration needs increase, the need to create a standard method to integrate becomes a much larger task resulting in great expense and an inefficient use of skilled labor. Integration Services is a common shared integration technology layer to facilitate integration between different systems management solutions. An enterprise services bus (ESB) design allows solutions to connect once and reduce the cost of many point to point connections.

Audience:
Service Management Architects

Key takeaways:
1. SOA is not only valuable for integration of business applications
2. Integration of service management tooling and processes from different vendors and service management organizations is difficult and expensive, but SOA can help
3. Multi-sourcing (different outsourcing partners for different parts of the business) becomes more possible when using SOA to integrate the partners

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