Domain D: Enterprise Architecture Value Realization

Domain D encompasses the following concepts:

• Performance Management tracks and monitors strategy implementation, project completion, resource usage, process improvement, and service delivery, using, for example, balanced scorecards that translate strategy into action to achieve goals measured beyond conventional accounting.
• Value Delivery is about executing the value proposition throughout the delivery cycle, ensuring that IT delivers the promised benefits against the strategy, concentrating on optimizing cost and proving the intrinsic value of IT.

Domain D is responsible for:

• The execution of the enterprise architecture and associated IT throughout its lifetime after deployment
• The achievement of the business value

Therefore, this domain addresses the IT Service Delivery requirements and management, particularly with respect to the IT Service Architecture.

This domain also monitors and tracks the business value and achievements, particularly the success of the Business Architecture. Therefore, it also addresses Business Improvement and Business Continuity requirements.

Purpose

The purpose of Domain D is to ensure that the business achieves and leverages maximum value form the enterprise architecture, and that change requirements and requests are implemented and reflected back into the Enterprise Continuum.

Objectives

The objectives of Phase D are to:

• Maximize value (including Asset Management)
• Develop the Operational Architecture

Approach

TBD

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Structure

Domain D consists of the following phases:

• Phase D-A: Value Tracking
• Phase D-B: Business & IT Services Delivery
• Phase D-C: Operations Architecture Governance

Value Measurement Tools and Information Measures

There are a number of tools, techniques, and information measures required in Domain D. These include:

• Cost/benefits
• Total enterprise architecture spend
• Simplification
• Appraisal methods
• Complexity
• Ratio/Benefits/Cost
• Enterprise architecture Balanced Scorecard
• Cost avoidance
• Model re-use versus repeated creation
• Total spend
• Activity-based costing
• Agility (time-to-market)

There are also actual measures. These include:

• Actual Measures for IT Performance (e.g., COBIT PO3):
  • Percentage of non-compliant technology projects planned
  • Percentage projects aligned with the business strategy
  • Number of non-compatible technologies and platforms
  • Increased interoperability between systems and applications
  • Reduced applications deployment effort and time-to-market
  • Decreased number of technology platforms to maintain
• Actual Measures for Business Performance:
  • Business Process Metrics
  • Productivity Measures
  • Business Improvement Measures
  • Business Continuity Measures

Exit

TBD