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Introduction
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The Topic: "End-to-End Service Level Assurances in the Boundaryless Enterprise" The Goal: To move toward a more complete understanding of the operational requirements driving Service Level demands across traditional enterprise boundaries and to arrive at ways of working together with other consortia, vendors and customers to respond to those requirements with effective Quality of Service (QoS) standards and assurances that work across boundaries. The Context: While the technology of QoS on IP networks has advanced considerably in recent years, not as much progress has been made in mapping Service Level Assurances to customers' operational and mission critical application requirements. There has not been sufficient focus on how Service Level Agreements, should be specified, structured, and/or enforced, nor how end-user organization can request or manage the Quality of Service they require within their enterprise and over their Carrier's IP networks. The Event: Tuesday evening will feature a panel of speakers who will focus on QoS issues within the various domains of the end-to-end picture. The Tuesday evening Panel will kick off with a 10-minute customer presentation on the importance of end-to-end QoS across multiple domain boundaries. Following this, will be a 5-minute presentation from each panelist on the piece of the end-to-end picture they represent and what major issues they see in that space. These mini-presentations will be followed by questions from the audience. The Tuesday Evening ParticipantsIntroductory Remarks by Dr. Neil Davies, Chief Scientist - U4EA PLC Dr Davies is Chief Scientist, Software at U4EA PLC, the developer of predicable Quality of Service technology, based in Bristol, England. From 1996 until June 2000, Dr Davies was Research Fellow and Principal Consultant with the Partnership in Advanced Computing Technology (PACT), which is based at the Science Research Foundation in the UK. Additionally, from 1988 until June 2000, he was a member of the Department of Computer Science at the University of Bristol, where he lectured at final year and postgraduate level. In 1998 he was a founder and Principal Technical Manager of the Bristol Creative Technology Network, an initiative to introduce leading edge switching and communications technology into the practice of the UK media industry. Dr Davies has published a number of papers on topics such as "End-to-End Management of Mixed Applications Across Networks" and "Large Valency Serial Wormhole Routing Networks as a Scalable Multimedia Switching Infrastructure". Panel Moderator: Kathryn Korostoff, President of Sage Research, Inc. Kathryn has been analyzing network-related technology and market trends for over 15 years. Her recent research studies have focused on IP Telephony, IP-based VPNs, mobile IP, Service Level Agreements and wireless LANs. Since the mid-1980s, Kathryn has published over 100 articles in leading publications including BCR, InternetWeek, The New York Times, tele.com, and many others. Prior to founding Sage in 1993, Kathryn held market research and product management positions at NBI, International Data Corporation and Motorola Codex. Kathryn has a BA from Hampshire College and an MBA from Boston University. Panelist: Tom Bishop, Chief Technology Officer, VIEO Tom Bishop is the Chief Technology Officer for VIEO, a leader in Adaptive Application Infrastructure Management. A respected technology innovator, Bishop has more than 24 years of technology industry experience, including over a decade in senior executive positions. Bishop holds 9 patents in the areas of fault tolerant computing, distributed computing, and multi-processing. Some of his most notable accomplishments include spearheading the design and development of Tivoli's award winning Tivoli Management Agent technology and leading the formation of the initial group (at Tivoli, with Microsoft and Intel) that led to the development of the initial CIM specification. He was also responsible for forming the initial combined OSF/Unix Int'l group that led to the development of the POSIX p-threads specification. Before joining VIEO, Bishop served as President of 2nd Wave, Inc., a provider of IT decision-support solutions. Prior to 2nd Wave, Bishop was the Chief Technology Officer and a General Manager at Tivoli Systems, where his responsibilities included defining technical and research direction, leading standards activities, and establishing the partner program. During his tenure with Tivoli, the company grew from revenues of $25 million to approximately $1.6 billion in 1998. Before joining Tivoli, Bishop held senior technology positions at Bell Labs where he worked with the group that developed the initial implementation of Tuxedo, a product that he named. Bishop has also held key leadership positions at UNIX International, Tandem Computers and Locus Computing Corporation. Bishop is a published author and keynote presenter. Panelist: Steve Blumenthal, Senior VP & CTO, Genuity Steve Blumenthal is currently the Senior Vice President and Chief Technology Officer for Genuity (formerly GTE Internetworking and BBN) where he is responsible for setting the technical direction for the company and helping with the formation of strategy and business development.Following BBN's acquisition by GTE in 1997, he led the design and construction of GTE's Global Network Infrastructure (GNI), a worldwide fiber optic network supporting advanced Internet, web hosting, and security services. In 1999, his group completed lighting up over 17,700 miles of dark fiber and the construction of the first 75 points of presence (POPs) across the US. Genuity currently has about 300 service delivery points in the US and 25 overseas. Mr. Blumenthal has been responsible for the development and engineering for Genuity's Internet service offerings. Panelist: David Black, Senior Technologist, EMC Corporation
Panelist: Carl Bunje, The Boeing Company Carl Bunje is an Associate Technical Fellow in Information Systems with The Boeing Company. During his 16 years with the company he has been involved with many of aspects of the architecture and integration of various IS systems, from designing and implementing division-wide networks to architectures for client-server systems. He has had extensive experience in planning specific IS solutions for Boeing product development programs, incorporating engineering, manufacturing, financial and program management systems. His current assignments involve the development of a comprehensive solution for Enterprise Systems Management, ranging from integration of systems management infrastructure to capabilities for service level management. Carl has been actively involved with The Open Group since June of 1997, participating in a number of Forums, including the Architecture Forum, the Enterprise Management Forum , and the Quality of Service Taskforce, following the changes in his responsibilities at Boeing. Since his initial involvement with The Open Group, Carl has been actively involved in the Customer Council, serving as primary representative to the Architecture Board and Technical Approvals Board, from their inception through transition to the current forum structure . Carl is currently the Chair of the Customer Council, and acting as interim Liaison to the Enterprise Management Program Group and Quality of Service Taskforce. Panelist: Kimberly Odom, Director of Product Management, Covad Wholesale Kimberly Odom is responsible for the development and life-cycle management of Covad’s wholesale broadband services portfolio. A 12-year telecommunications veteran, Ms. Odom has extensive experience in the local, Internet, and broadband telecommunications sectors and joined Covad in December of 1999 to lead the development of the company’s IP services. Prior to joining Covad, she spent three and a half years with GTE Internetworking (cka Genuity) where she held a series of Product and Sales Management positions. Ms. Odom also spent several years working in various Product Management and Software Engineering positions with GTE (cka Verizon). Ms. Odom received a Masters of Business Administration from the University of Texas at Dallas, and a Bachelor of Science in Computer Science from the University of North Texas. |
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