The objective of the QoS Strategy and Standardization effort is to
arrive at a standard approach to the propagation of customer-to-vendor
and vendor-to-vendor QoS requirements and measurements in a manner that
is quantifiable, observable, and interoperable, and realizes a process
for end-to-end Quality of Service assurance which is acceptable to
vendors and customers alike.
The strategy is to determine what should be done to make existing QoS
standards, Service Level Agreements, and Policies more effective, and
where standards and policies do not exist, what should be done to create
them
The expected outcome of this session is that participants will have a
better understanding of the goals and objectives of the QoS Task Force
and that the participants will help define action items, milestones and
issues in progressing each of the major deliverables:
Attendance
Introduction
Enterprise SLA Work ARea
ACTION Collect feedback from DMTF meeting that looked at survey
results: Sally Long
The Telemanagement Forum work is progressing, and is being led by
David Baines in the UK. First meeting is next week in Weshington
DC.
We're spending quite a bit of time decomposing services for which
there would have been a contact with a supplier.
Charles Richmond agreed to join the review group for the SLA White Paper
The Survey and the White Paper have received positive references in Business
Communications Review.
ACTION: Sally to circulate the Vieo(?) report on the Open Group work
QoS Real Time
The goal is to have 2-3 scenarios firmed up so that in February can be
talked about in detail.
Every other Tuesday there will be a teleconference call to progress the SLA
work, with another series of phone calls to drive the Real Time
work.
Application Manageability is a new group in which Karl Schopmeyer and
Carl Bunje will participate.
We need to work out the relationship with the DMTF. In February this sould be a significant part of the work; much more
input should be possibile from the DMTF.
ACTION: Sally and Jean will meet with some customers before February
with the aim of getting them to attend the meeting in Burlingame
Standardization Strategy
High level White Paper for SLA Research and other work. Lacked
energy and budget to drive it.
It was agreed that we should try to proceed to populate the SIB with
the standards that had been identified
ACTION: Andrew Walker to do this, subject to funding.
It was agreed that the SLA Business Scenario should be SLA Use Csse Scenario,
which should be completed in Q1/03; the Business Scenario should come later
ACTION Sally and Andrew to talk to Mike and Allen about promoting the
SIB and making it more visible.
There is a survey about the Forum.
ACTION Sally to send this to the whole email list for the Forum
Summary
Overall Milestones are
- V2 Survey and White Paper – Q4,02
- V1 Volume 4 of TMF SLA Handbook – Q4,02
- SLA Business Scenario(s) – Q2,03
- Real-Time QoS - Vendor Challenge
- QoS in real-time apps in aggregate systems- Q2,03
- QoS and Application Manageability
- Framework/White Paper for mapping applications to underlying resources Q3,03
- Standardization Strategy Work Area
- Populate SIB with QoS Industry Standards – Q4,02
- Consortia liaisons – mapping standards - Ongoing
- White Paper on QoS Across Boundaries – Q1,03
- Survey work - draft of White paper v2 end dec
- 1st version of TMF vol 4 next week.
