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Quality of Service Task Force Agenda
- including joint sessions with Enterprise Management and Real-Time and
Embedded Systems Forums
January 23rd and 24th, 2002
Two Day - Open Session (Members and Non-Members)
The Quality of Service (QoS) Session at The Open Group Conference in
Anaheim, Ca. is a 2-day (January 23rd and 24th), open session. The
two days will offer views from industry experts on QoS as it relates to:
Real-time Instrumentation, Policy, Network and Transport Layers, Class
of Service Application Mapping, Architecture, as well as Enterprise-based
QoS. Updates on current Task Force deliverables via presentations, feedback,
and interactive discussion will be provided, and you can learn how the
QoS Task Force is working with two of the other Open Group Forums to solve
common issues by attending the following joint sessions and panel discussions:
- Joint Session with The Enterprise Management Forum on The Common Information
Model (CIM) Including The Open Group's Open Source Implementation
- Joint Panel Discussion on QoS Policy with representatives from multiple
QoS focused consortia
- Joint session with Real-Time Forum on Metrics and Measurements
- Joint Panel Discussion on Real-Time and QoS aware Applications
Wednesday 23rd January
9:00 - 9:45 Conference Wide Plenary Session
See Main Agenda
Joint Session with QoS Task Force and Enterprise
Management Forum (EMF)
9:45 - 10:10 QoS Task Force Road Map for 2002
Jean Hammond, Chair QoS Taskforce
10:10 - 10:30 EMF Road Map for 2002
Karl Schopmeyer, Chair EMF
10:30 - 11:00 Break
11:00 - 12:30 Presentations & Discussion on the Different
Policy Perspectives
Policy-based management has been long awaited and apparently has arrived.
Various standards bodies and academic/industry research groups are actively
working on enhancing the standardization of the basic policy model(s),
policy definition languages, and practical implementations. The panelists
will offer different perspectives on QoS and Resource Management Policy
as they present current views and status on policy from three different
perspectives.
The presentations will highlight the similarities and the differences
in the approaches, and will be followed by a question and answer period
and an interactive discussion with the audience to be moderated by
Jean Hammond, QoS Chair.
Ken Roberts, Senior Architect and Techncial Leader in the Intelligent
Network Services Business Unit at Cisco Systems
Andrea Westerinen, Senior Architect and Manager of Information Modeling
at Cisco Systems will present the definition and current state of Policy
Standards within the IETF and the DMTF
12:30 - 2:00 Lunch
2:00 - 3:00 Web Based Enterprise Management (WBEM) and the Common Information
Model (CIM)
Introduction to CIM and WBEM / The Standards behind Pegasus Web Based
Enterprise Management (WBEM) and the Common Information Model (CIM) are
unfolding as the first industry standards to address the interoperable
management of a wide set of elements. Using a standard model and set of
interfaces, management of everything from hardware to software, and storage
to networks, can be accomplished. This talk overviews the WBEM, CIM and
DEN (Directory Enabled Networking) efforts, and their realization in various
development activities in the industry.
Presenter: Andrea Westerinen, Senior Architect and Manager of Information
Modeling at Cisco Systems
3:00 - 3:30 Pegasus => Open Manageability as an Open Source implementation
from The Open Group
Presentation on the vision and the business value of an Open Source implementation
for the WBEM and CIM technology. A description of what the current and
future open source implementations for Resource Management can offer to
manage the enterprise in terms of wide-spread interoperability, deployment,
and market adoption.
Presenter: Karl Schopmeyer, Chair of The Open Group's Enterprise Management
Forum
3:30 - 4:00 Break
4:00 - 5:30 Application Performance: metrics for assessing networks
and other resources
Two presentations followed by a discussion will show ways that the differing
domains of the can be mapped together to provide groups managing various
domains across distributed computing environments.
4.00 - 4:30 Applications, Computing & Servers WG
This group is looking into QoS management based on internal instrumentation
of applications, which ties into the management of servers, server farms
& storage environments. Metrics and measurement can be increasingly rationalized
as we link enterprise and network Quality of Service domains.
Presenter: Carl Bunje - Associate Technical Fellow, The Boeing Company
4:30 - 5:00 Networks and Application Performance Analysis - Peter Sevcik,
NetForecast
Performance Mapping is a unique profiling and modeling process to determine
the key parameters that govern task response time from the user's perspective.
The technique focuses on time consumed by application-network interactions
that are fundamental to network-based applications. Performance Mapping
parameters are key to understanding which Quality of Service techniques
are best suited for each application and network environment.
Presenter: - Peter Sevcik, Net Forecast
5:00 - 5:30 Presentation by the Networking and Transport
QoS/CoS WG
This working group is focused on defining the range of behaviors that
can be taken in the network to support QoS policies including prioritization,
path selection and policies for aggregating traffic (especially in IP
environments). These can be joined with QoS enforcing transport services
such as MPLS. Mobile networking transport challenges are also considered
here. Part of the presentation and discussion will focus on an Application
Classification Mapping project which classifies Applications into traffic
types.
Presenter: Kit Waugh, Vice-President of Marketing and Business Development,
NetReality
Wednesday Evening: Member Dinner with
Special Invitation to All QoS Attendees
Thursday 24th January
9:00 - 9:45 Conference Wide Plenary Session
See Main Agenda
Thursday Morning: Joint Session with QoS Task Force and Real-Time &
Embedded Systems Forum
9:45 - 10:00: Overview of Real-Time and QoS Forums
Dave Emery, Chair Real-Time & Embedded Systems Forum & Jean
Hammond, Chair QoS Task Force
10:00 - 10:30
Synopsis: Presentation will focus on Mission Critical Applications
and Resource Allocation based on Open Group R&D collaborative development
for the QUITE/DARPA projects. This presentation will emphasize new
ways of looking at application instrumentation in order to guarantee end-to-end
Quality of Service in mission critical real-time applications.
Presenter: Dave Lounsbury, Vice President of Research and Development
at The Open Group
10:30 Break
This following session will focus on QoS and Real-Time Topics via 20
minute presentations, followed by a panel discussion centered on "Application-level
QoS"
11:00 - 11:20
Synopsis: Doug's presentation describes a project that applied
utility-based scheduling to produce an adaptive distributed tracking component
appropriate for the AWACS program. This tracker was designed to evaluate
application-specific Quality of Service (QoS) metrics to quantify its
ability to provide tracking services in a dynamic environment and to derive
scheduling parameters directly from these QoS metrics to control short-term
tracker behavior. The resulting tracker "processes the right tracks at
the right time" by appropriately managing those resources needed for track
processing. The prototype automatically updates all of the tracked objects
when system is not overloaded, and gracefully degrades when there are
insufficient resources. The prototype has performed extremely well during
demonstrations to AWACS operators and tracking system designers.
Presenter: E. Douglas Jensen, Consulting Scientist , Mitre Corporation
11:20 - 11:40 Real-Time Reservations- Obtaining Predictable
Performance in Both Static and Dynamic Scenarios
Synopsis: Schedulability Theory provides an analysis model for
static and parameterizable software environments. In cases where the entire
context of computation loads and mixes are known, techniques like Rate
Monotonic Analysis are very effective to predict timing performance. Many
types of systems have both dynamic computation requirements as well as
varying computation times. These systems can use bandwidth management
techniques involving reservations for CPU and network access to control
their timing performance. This talk will expose and explain the idea of
reservations and Virtual Machine Scheduling as a QoS technique for controlling
dynamic real-time performance.
Presenter: Mark Gerhardt, Chief Architect , TimeSys Corporation
11:40- 12:20
Panel Moderator: Dr. Arthur S. Robinson, President, System/Technology
Development Corporation
Panel: Doug Jensen, Mark Gerhardt, Dave Lounsbury
12:20 - 12:45 Discussion on Joint QoS Real-Time Working Group
- Objectives and Plans
Presenter and Facilitator: Dock Allen, Mitre Corporation
12:45 - 2:00 Lunch
2:00-2:45 QoS and Traffic Engineering -- Assessing QoS Policies at different
ISO Layers
Title: IP QoS/SLA /TE: A Holistic View The presentation will focus on
the relationship between Quality of Service, Service Level Agreement,
and Traffic Engineering, from an end-to-end perspective. In particular,
QoS specification, QoS vs traffic engineering issues (network view), QoS
vs SLA (user view), QoS accounting (user + network views), and QoS graceful
adjustment control will be discussed. Management Policies related to QoS/SLA/TE
will be elaborated.
Presenters:
Dr. Masum Hasan, Senior Architect and Technical Leader at Cisco Systems
Dr. Petre Dini , Senior Internet OSS Architect and Technical Leader, Cisco
Systems
2:45 - 3:10 The Boeing QoS Business Scenario from a Transactional
Perspective
The QoS Business Scenario which was started by The QoS Task Force and
The Boeing Company last quarter, is evolving to focus on the specific
aspects of QoS involved in the mapping/profiling of resources necessary
for delivering QoS to transactions, with the end goal of identifying
specific areas within the general QoS picture that would benefit from
standards/metrics as related to transactions.
Presenter: Carl Bunje, Associate Technical Fellow, The Boeing Company
& Sally Long, QoS Task Force Director
3:10-3:30 Open Group Standards Information Base & Open Group Committees
and Action Plan
Presenter: Jean Hammond, Chair QoS Task Force
3:30 - 4:00 Break
4:00 - 5:30 Conference-Wide Plenary Session
Harald Tveit Alvestrand, Cisco Fellow, Cisco Systems; and Chair Internet
Engineering Task Force (IETF) – "IETF standards - one requirement for
information integration"
Harald Alvestrand will describe the current
and future role of the IETF standards process as an enabler for effective
information integration. He will examine the various components required
for achieving the integrated information society, and explain what position
the IETF aims to fill within that framework.
See Main Agenda
Speaker Biographies
In alphabetical order
Dock Allen, Mitre Corporation
Dock Allen is the founder and chair of the OMG Real-time Special Interest
Group, which has succeeded in getting support for real-time systems, embedded
systems, fault tolerance, and parallel processing (currently underway)
into the commercial standards for CORBA. Dock is also the project leader
for the USAF/ESC Common Data Environment project at the Mitre Corporation.
Carl Bunje - Associate Technical Fellow, The Boeing Company
Mr. Bunje is an Associate Technical Fellow at The Boeing Company, responsible
for strategies and architectures for integrated systems management solutions.
He has been a regular contributor to The Open Group in various program
group and board activities, most recently with the Enterprise Management
Program Group and as Chair of the Customer Forum.
Dr. Petre Dini , Senior Internet OSS Architect and Technical Leader,
Cisco Systems
Petre Dini is with Cisco Systems, USA, as a Senior Internet OSS Architect
and Technical Leader, being responsible for policy-based strategic architectures
for network management, QoS, SLA, and Accounting, Programmable Networks
and Services, Reconfiguration under QoS constraints, and Service Manageability.
Until 1990 he worked as a project leader on the development of various
industrial applications including CAD/CAM, nuclear plant monitoring, and
real-time embedded software. From 1991 he has been involved in various
Canadian projects related to object-oriented management applications for
distributed systems, and to broadband services in multimedia applications,
until early 1996. In 1996 he joined Computer Science Research Institute
of Montreal and coordinated many projects on distributed software and
management architectures. In this period he was an Adjunct Professor with
McGill University, Montreal, Canada, and a Canadian representative in
the European projects. Since 1998 he was with AT&T Labs, as a senior technical
manager, focusing on distributed Streaming Delivery, QoS, SLA, and Performance
in content delivery services. He is the Co-Chair of Policy-Based Management
Work Group in Tele Management Forum, and actively involved in the innovative
NGOSS industrial initiative. He has been a speaker at many international
conferences, invited as tutorial speaker, chaired several international
conferences, and published tens of technical papers. He recently was the
General Chair and the Chair of the Technical Committee of the International
Conference on Telecommunications (IEEE ICT 2001). His technical and research
interests are in policy-based automation of system management, system
reconfiguration under QoS constraints, service interactions, pricing QoS
mechanisms, mobile agents, and programmable and active networks.
Petre received his M.Eng. from Polytechnic Institute of Timisoara, Romania,
in Computer Engineering, and a Ph.D. in Computer Science from University
of Montreal, Canada. He is currently an Adjunct Professor at Concordia
University, Montreal, Canada, a Senior IEEE member, and an ACM member.
He was also the technical representative of IEEE ComSoc for GLOBECOM 2000.
Petre is a happy GrandPa. The first Theodora’s birthday anniversary is
approaching by the end of February.
David Emery, Principal Engineer, The Mitre Corporation, Chair Real-Time
& Embedded Systems Forum
David Emery is a Principal Engineer in MITRE's Army Information Systems
department, providing systems and software engineering on a variety of
military command and control and weapon systems. He previously worked
for Hughes Aircraft of Canada, Siemens Research and Computer Sciences
Corporation, and served on active duty with the U.S. Army.
Mr. Emery received his B. S. in Mathematics from Norwich University,
Northfield, VT in 1978. He was commissioned a Second Lieutenant, Field
Artillery, and served in a variety of artillery and automation assignments
on active duty. He became interested in Ada and large-scale software engineering
problems while in the military, and his professional career has been involved
in Ada, software engineering and software standardization.
He is active in both the IEEE and the ACM, and has participated in several
international standards activities. His IEEE activities include Technical
Editor of IEEE P1003.5, the Ada Binding to POSIX and contibuted to the
recently approved IEEE Std 1471, Recommended Practice for Architecture
Descriptions for Software Intensive Systems. He has served as Secretary
and Treasurer for ACM's Special Interest Group on Ada, and as a member
of ACM's Technical Standards Committee. Within ISO, he has been a member
of the US Delegation to ISO/IEC SC22 (Programming Languages and Interfaces)
and to ISO/IEC SC22 WG9 (Ada), and has chaired WG9's Ada Uniformity Rapporteur
Group.
Mr. Emery has been honored with the IEEE Third Millenium Medal, Outstanding
Contribution and Meritorious Service awards, and selection to the IEEE
Computer Society's "Golden Core". SIGAda recently awarded him
its Outstanding Contribution Award. He is published on Ada programming
language bindings, software portability and architectural approaches for
software-intensive systems. His paper Experiences Applying a Practical
Architectural Method won Best Paper award at Ada-Europe '96.
Mark Gerhardt, Chief Architect , TimeSys Corporation
Mark is currently involved with refining and using methodologies for
real-time objected oriented architecture development. He is frequently
called upon to teach and lecture on Object-Oriented systems, Real-Time
systems, and their architectural implications.
Mark Gerhardt has been working in the real-time industry for more than
thirty years. He been involved in the architecture, design, and implementation
of numerous real-time systems especially in the areas of signal and radar
processing, special-purpose embedded and real-time computers, and fault
tolerant systems as well as having designed and implemented major embedded
software applications including C3I and early-warning receivers.
Mark's key technical interests include software and systems engineering
methods, system and software architecture, object-oriented architectures,
designs, and programming languages (including extensive contributions
to the Ada 95 language.) He has been extensively involved in related research
and teaching, having co-developed several courses on Object-Oriented systems,
Real-Time systems, and Ada.
He has been involved in several standards activities in related fields,
including Real-Time CORBA. He is currently involved with standardization
of the set of extensions to UML for use in Real-Time systems being developed
by the Object Management Group. Mark is the Past Chair of ACM's SIGAda
and was a Distinguished Reviewer for Ada9X (now called Ada 95.)
Mark received his Bachelor of Electrical Engineering degree Magna Cum
Laude from the City College of New York in 1967 and his Master of Science
in Engineering (Computer Science) from Princeton University in 1968.
Dr. Masum Hasan, Senior Architect and Technical Leader at Cisco Systems
Masum Hasan is currently a Senior Architect and Technical Leader at Cisco
Systems, USA. Prior to joining Cisco he was at Bell Labs Research, USA,
and a Research Associate at the University of Toronto, Canada. Masum has
worked in industry and academia in Bangladesh and Canada. He received
a combined Bachelors and Masters in Computer Engineering from Odessa Polytechnic
University in former USSR, and MMath and PhD in Computer Science from
University of Waterloo, Canada. Masum is a Co-chair of the IEEE/IFIP International
Conference on Management of Multimedia Networks and Services, to be held
in October 2002, and Organizing Committe member of the IEEE/IFIP International
Conference on Integrated Management, May 2003. Masum leads the Provisioning
subgroup of Optical Internetworking Forum, and is a member of the Services
Management group of IRTF. Masum has published extensively in a number
of areas of computer science discipline, including network management,
active, temporal, and text database systems, computer languages and environments,
structured data visualization, Internet applications, and distributed
and parallel systems. Masum's current work involves management and control
plane issues of a number of areas, including IP QoS, GMPLS, IP+Optical,
Metro Ethernet networks, and network traffic engineering, and planning.
E. Douglas Jensen, Consulting Scientist , Mitre Corporation
Doug is the leader of Sun's Expert Group writing the Distributed Real-Time
Specification for Java. He is a Consulting Scientist at the MITRE Corporation.
His principal focus is currently on distributed object systems having
adaptive, application-level, end-to-end quality of services (e.g., timeliness,
fault tolerance, security). Doug joined MITRE from similar technical leadership
positions at HP, Digital Equipment, and Concurrent. Prior to that, he
was on the faculty of the Computer Science Department at Carnegie Mellon
University. Doug is widely considered to be one of the original pioneers,
leading visionaries, and foremost technologists, of distributed real-time
computer systems for control applications.
Sally Long, Director, Quality of Service Task Force, The Open Group
Sally Long has been managing customer-vendor forums and collaborative
development projects for the past ten years. First as the Release Engineering
Section Manager for all collaborative, multi-vendor, development projects
(OSF/1, DME, DCE, Motif) at The Open Software Foundation (OSF), in Cambridge
Massachusetts. Following that Sally moved to Business Development as a
Program Manager for New Projects.
In 1997 after The Open Software Foundation merged with X/Open to become
The Open Group, Sally took on the responsibility of Program Director for
various Forums at The Open Group. She was the Program Director for The
DCE Forum, and for a short time, The Enterprise Management Forum. She
is currently the Director of The Quality of Service Taskforce.
Sally has a Bachelor of Science degree in Electrical Engineering from
Northeastern University.
Dave Lounsbury, Vice President of Research and Development at The
Open Group
In his role, Dave Lounsbury leads activities related to government research,
with a particular focus on developing adaptive and real-time system software.
Previous executive assignments at The Open Group include Vice President,
Open Group Program Management. In this role, David was in charge of coordinating
corporate activity for major programs among the development, membership,
and specification/test/branding business activities. He also served as
Vice President of the Collaborative Development Group, which fosters availability
and proliferation of open systems technology through collaborative funding
and development. Major programs in the group include LDAP, ActiveX Core
Technology, DCE 1.2, CDE-Next, and Complex Text Layout PST's, as well
as support and consulting activities.
Other assignments at OSF include Director of the Distributed Environment
Engineering group. This group was responsible for production of the DCE
1.1 and DME 1.1/Network Management Option technologies. Mr. Lounsbury
has been the manager of OSF''s DCE effort from the announcement of the
RFT in 1990.
Prior to coming to OSF, Mr. Lounsbury worked for Prime Computer as the
manager of the Multiprocessor Operating Systems group, working on systems
incorporating CMU Mach and Unix System V release 4 technology. Earlier,
he led the Open Systems technology group, which developed a variety of
networking products including SNA, TCP/IP, and OSI Ethernet.
Mr. Lounsbury holds a degree in Electrical Engineering from Worcester
Polytechnic Institute, and is holder of three U.S. patents.
Ken Roberts, Senior Architect and Techncial Leader in the Intelligent
Network Services Business Unit at Cisco Systems
Ken is currently employed at Cisco Systems, Inc. working in the Intelligent
Network Services Business Unit within the Service Supplier Line of Business
as a BSS/OSS Senior Architect and Techncial Leader. His responsibilities
include invention, design and specification of a component-based architecture
to provide “plug and play” capability for the next generation management
products.
He has been associated with Network and System management for over thirty
years initially working with IBM and SNA and, later gravitating to the
standards work done by ISO and ITU-T with the Open System Interconnection
initiative. In this area he has been instrumental in having a policy-based,
data driven external decision support capability incorporated within the
OSI architecture. His contributions include national/ international expert
contributions, providing leadership to and chairing work groups, as well
as technical authorship of the International Standards for Policy-Based
management. This work culminated in the publication, by the ISO and ITU-T,
of technically aligned and twinned amendments to the Systems Management
Framework, Systems Management Overview, and, the Systems Management Function
standard for Policy and Domains as applied to the management paradigm
in the late 1990’s (ISO 7498-4, 10040 and 10164-19 respectively). More
recently he has been working with the Tele Management Forum in the invention
and specification of the New Generation OSS architecture where he is a
contributing expert to the Technology Neutral Architecture Team, consulting
to the Technology Specific Architecture Team and, co-chairs the Policy-Based
Management Work Group Team.
Ken was born and educated in Australia studying, with some success and
some notable failures, engineering, physics and mathematics at the University
of New South Wales, Australian National University and Macquarie University.
He now lives quietly with his wife, family and dogs in San Jose, California
attempting to maintain as low a profile as is possible.
Dr. Arthur S. Robinson, President, System/Technology Development
Corporation (S/TDC)
Dr. Arthur S. Robinson is the President of System/Technology Development
Corporation (S/TDC). Dr. Robinson received his Doctor of Engineering Science
degree from Columbia University, his MSEE from New York University, and
his BSEE from Columbia.
As one of the founding managers of Columbia University’s Electronic
Research Laboratories (CUERL), he led the development of digital computing
technologies that enabled automated tracking and optimized, fuel efficient,
control of jet aircraft traffic, techniques that remain the basis for
modern air traffic control. In subsequent technical management positions
at Bendix and Kollsman Instrument Corporations he directed the development
of their first generations of airborne digital computer products, receiving
40 patents, world-wide, for his inventions.
As Technical Director of RCA’s Missile and Surface Radar Division, he
was responsible for directing the development of all of the critical technology
advances required in the development of the Aegis Weapons System. He also
personally led the system and VLSI study that discovered the potential
for significantly reducing the weight and cost of Aegis cruiser based
Weapons System designs, making it possible to substantially increase the
effectiveness of fleet air defense capabilities by deploying destroyer
based Aegis Weapons Systems.
At S/TDC, under Dr. Robinson’s direction, validation technologies based
on advanced CMU and UO validation research have been transferred into
operational use in a broad spectrum of systems, including air traffic
control, communications, space and railroad control systems. Based on
these results, these technologies have become the internationally accepted
state of the art in pre-deployment system validation. As a member of the
team responsible for the multi year integration and validation of evolving
DARPA Quorum Quality of Service (QoS) technologies, Dr. Robinson is currently
directing the development of both Quorum’s QoS Evaluation Environment
and of advanced Quorum QoS Metric Service (QMS) technologies. Quorum QMS
technologies will provide the foundation required for the development
of dynamic QMS Controllers and Agents in future system designs, enabling
continuous post deployment assessments of the end to end QoS being provided
by critical system applications.
Dr. Robinson is a fellow of the IEEE, cited for his contributions to
transitioning diverse research technologies into practical, effective,
operational systems.
Peter Sevcik, NetForecast
Peter Sevcik is president of NetForecast in Andover, Massachusetts where
he is a leading authority on Internet traffic and performance. He has
contributed to the design of more than 100 networks. Peter led the project
that divided the Arpanet into multiple networks in 1984, the beginning
of today's Internet. He invented the Performance Mapping process and pioneered
several network technologies that have become commercial products and
operational parts of the Internet.
eter is a frequent lecturer, a senior member of the IEEE and the ACM,
where he served as the editor of the Computer Communications Review. He
was a charter member of ANSI and ISO study groups that defined the early
public data network standards. Peter writes the Net Forecasts column for
Business Communications Review magazine. Mr. Sevcik is a graduate of Villanova
University's College of Engineering.
Andrea Westerinen, Senior Architect and Manager of Information Modeling
at Cisco Systems
A. Westerinen (andreaw@cisco.com) is a Senior Architect and Manager of
Information Modeling at Cisco Systems. She has worked in the computer
industry for more than 20 years, the last eight years principally in the
areas of enterprise, system, network, storage and policy-based management.
Andrea manages the technical activities of the Distributed Management
Task Force (DMTF) as their Vice President of Technology, and is an active
participant in the Internet Engineering Task Force (IETF) and TeleManagement
Forum (TMF). She is an expert on the Common Information Model (CIM) object
schemas published by the DMTF, and is the current chair of the CIM Network
Working Group. Andrea has co-authored a book on CIM, as well as several
IETF Internet-Drafts on policy. Before joining Cisco, Andrea was employed
by Microsoft, Intel, IBM and NCR. She has a B.S. in Physics and Mathematics
from Marquette University, and an M.S. in Computer Science from Nova University.
Kit Waugh, Vice President, Business Development, NetReality
Mr. Waugh’s background includes senior management positions at numerous
landmark networking companies, including ADC Fibermux, Newbridge Networks,
Racal Datacom, Raycom Systems, Retix, UB Networks and Xyplex. Over the
years, he has been a featured speaker at various tradeshows and seminars
including: ASP Forum, COMDEX, Telestrategies Seminars, ASP Summit, HP
World, Internet Telephony and others. Mr. Waugh most recently delivered
a series of online seminars targeted at resolving the issues raised through
convergence of data and telephony applications on the same network.
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