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Customer Council and Supplier Council
All Members' Lunch Meeting

Objective of Meeting

All Members of The Open Group are members of either the Customer Council or the Supplier Council. In our All Members' meetings, the Customer Council and Supplier Council join together to involve all members of The Open Group in sharing issues and concerns that are of common interest - across all Forums and Working Groups.

Following up from the proposed Councils activities described in our All Members' Lunch at the previous conference (Austin, July 2007), this repeat All Members' Lunch meeting in Budapest aims to give members a brief update covering:

  • Our progress since Austin (July 2007)
  • How we look forward to your support to your Forum and Working Group representatives in creating roadmaps for your activities
  • Our plans to present completed roadmaps at our next conference (san Francisco, January 2008).

Summary

Ben Calloni (Chair of the Customer Council) reminded members that the aim of the Customer and Supplier Councils in encouraging delivery of a roadmap from each Forum and Working Group is to provide all members, across all Forums and Working Groups, with easy-to-find summary information on what each Forum and Working Group is working on, so they have a readily available source where they can find out what activities/projects are ongoing in The Open Group. This will add value to all members - enabling them to quickly find out what work is being done where, so they can:

  • Decide how best they can get involved and use their time, and how to involve other colleagues in their organization to best effect
  • Recognize overlaps in work ongoing in other Forums/Working Groups and avoid duplication by bringing these together
  • Identify gaps in key work areas, which they can then fill by starting new work items

The Councils have provided a roadmap spreadsheet template for inserting this summary information, to ensure we present the information on each Forum/Working Group in a common, easy-to-read style. These roadmaps will:

  • Provide oversight for all members on visibility of what is happening in each Forum/Working Group
  • Identify where and how the work in each Forum/Working Group aligns with The Open Group's strategic direction
  • Identify where work in two or more Forums/Working Groups has synergy so will benefit from joint-Forum/Working Group working to leverage shared experience and expertise across the membership

Ben used a partially completed roadmap from the UDEF Working Group to illustrate the usefulness of the information to members who have interest in specific work items and how it will help them to plan their involvement and participation so they get the most out of it.

Our objective between this Budapest conference and the next conference (San Francisco, January 2008) is to collect completed roadmaps from each Forum and Working Group, and assemble them in one readily-accessible location on our web site. 

In San Francisco, we will ask for members' feedback on how we can improve the usability of these roadmaps, including perhaps creating a roadmaps database which members can search in order to obtain the specific information they are interested in finding.

All this aligns with the reasons that the Customer and Supplier Councils exist - to amplify and multiply the benefits of Open Group active participation to and for member organizations. You can't benefit from something if you don't know about it. This roadmap activity will make it much easier for members to know what is happening  not only "horizontally" across Forums and Working Groups, but also "vertically" between the Forums/Working Groups and the Governing Board, as well as with The Open Group staff who attend conferences to facilitate membership activities and business development.

Outputs

As described above.

Next Steps

Between this Budapest conference and the next conference (San Francisco, January 2008), to collect completed roadmaps from each Forum and Working Group, and assemble them in one readily-accessible location on our web site.

In San Francisco, to ask for members' feedback on how we can improve the usability of these roadmaps, including perhaps creating a roadmaps database which members can search in order to obtain the specific information they are interested in finding.

Links

None.


   
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