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Adaptive Business Systems (ABS) Work Group

Objective of Meeting

The objective of this meeting was to make further progress following the previous meetings in Miami and Lisbon and to establish a new working group or forum to assist organizations of all types and sizes with the development of enterprise applications for agent technologies. The focus was on delivering solutions to real-world challenges.

Summary

Autonomic Computing for SOA

Rob Cutlip, Software & Solution Architect, Autonomic Computing, IBM Tivoli

Service-oriented architecture has emerged as the most significant shift in how business applications are designed, developed, and implemented in the last decade. Gartner predicts that SOA will provide the basis for 80% of new development projects by the year 2008. SOA provides a flexible, robust infrastructure to model, assemble, deploy, and manage business processes for on-demand business environments. In this session, we examined how Autonomic Computing supports, complements, and exploits service-oriented architectures by enabling the flexible self-managing IT infrastructure that SOA demands. In many IT environments today, as much as 70 % of the budgets are dedicated to IT infrastructures which include servers, OS, storage, and networking, as well as infrastructure management. The session began with a brief introduction to autonomic computing, its evolution and reference architecture, as well as associated architectural patterns. It concluded with several use cases which provide for an examination of ITIL-aligned process flows in support of IT systems management and the challenges presented by SOA environments.

Case Study: STMicroelectronics Staffing Agility

Mihai Moldovan, Product Manager, OSLO Software

The emergence of agent-based platforms and the implementation of agent-based solutions in the industry area are the first step towards the industrialization of agent technology. Mihai presented the STMicroelectronics case study of an adaptive staffing solution. The semiconductor giant STMicroelectronics faces big pressure from its Asian competitors. To stay ahead of competition it needs to sieze every opportunity and constantly adapt to new customer demands:

  • Variable production loads (prototypes, small, medium, and big series)
  • Different levels of priority (low, medium, and high priority clients)
  • Tight deadlines
  • Lower time-to-market for new products

Production resources management becomes critical and requires faster, more accurate and more flexible decision-making. STMicroelectronics relied on highly skilled managers to handle exceptions in the operator schedule management process. The problem was so complex (9 workshops, 1200 operators, 17 different functions, 600 equipments) that managers spent most of their time manually assigning the right operator to the right machine and forecasting operator training programs. STMicroelectronics chose an adaptive, agent-based solution for automating these tasks. The solution provided higher productivity (+3%), better resource allocations (6-month visibility; adaptive operator scheduling) and spare time for managers to focus on higher value-added activities (5 full time managers changed positions).

Adaptive Business Solutions in Today’s Highly Collaborative World

James Odell, IAI

We are no longer in the era of mainframe computing, when both companies and applications were typically command and control-oriented and organized in vertical silos. With the combination of the Internet, fiber optics, and PCs, the business and technology playing field has been flattened. No longer primarily top down, it has changed to more side-by-side as individuals, small groups, and organizations interact around the world. As a result, organizations are now demanding and cultivating new business practices that encourage less command and control and more horizontal connecting, collaborating, and competing. This presentation discussed this new era and argued that agent technology is one of the primary enablers necessary to support it. Agent technology is now necessary to reduce costs, to improve efficiency and effectiveness, and to support the requirements of individuals, groups, companies, and universities as they collaborate globally. More importantly, it will enable us to create and support a whole class of IT applications and approaches that we could not previously have developed. In fact, without agent technology, our current technology will not scale to support the ever-increasing global interaction.

The Business Value of Adaptive Solutions

Chris Harding, Forum Director, The Open Group

Ingenious technology can have a high curiosity value - but this is not why The Open Group is providing a forum for discussion of Adaptive Business Solutions. It is the business value that provides the justification, and The Open Group's contribution is to connect the business and technological communities so that that value can be realized. The Open Group's vision was described for the Adaptive Business Solutions Work Group, and the possibilities that The Open Group sees for its development.

Outputs

Proposed mission: To bring together providers and potential consumers of advanced software solutions, help customers evaluate these solutions, and facilitate dialog among technical and business stakeholders.

The group agreed that it should collaborate and work towards integrating agent technology into a conventional enterprise technology. It is likely that Logistics (supply chain, resource scheduling) and FSI (anti-money laundering) are among the most likely domains that will be used as the focal points for work areas.

The group agreed that attention should be paid to the relationships with activities in other areas of The Open Group, such as Service Orientated Architecture, Realtime, Embedded Systems (especially Architecting-to-the-Edge), Semantic Interoperability, Knowledge Management, Composite Applications, and Role-Based Technology.

Each participant company should provide primary and alternate representatives for each meeting. The purpose of this is to ensure both continuity and momentum – without which meetings will not progress in any meaningful way.

Face-to-face meetings will be quarterly and co-located with The Open Group meetings. Between these meetings, ad hoc meeting may also be scheduled. Most of the work will be done by email and conference calls in between face-to-face meetings. Meetings are devoted to decision-making and solving hard issues that cannot be solved by any other means.

Next Steps

  1. Propose plenary presentations for the Paris conference that promotes the ABS WG. We need to be on the agenda for: Enterprise Architecture – Driving Enterprise Transformations. Send abstract to John Meyer (high priority), preferably submitted by 6 February.
  2. Try to schedule one or more BoFs/co-meetings at the Paris ABS WG meeting to provide visibility and harmonize efforts (e.g., Realtime, SOA WG, Semantic Interoperability, etc.) Coordinate and schedule with Chris Harding. (medium priority).
  3. Open co-chair election for the ABS WG prior to the Paris meeting. Solicit co-chair nominations and schedule vote.
  4. Articulate the problem to be addressed (Fergal Somers); 31 March 2007.
  5. Prepare and publish forum position statements in connection with the following problem domains:
    1. Financial Services Industry (Venugopal Subbaroa); 31 March 2007
    2. Logistics (Peter Evans-Greenwood); 31 March 2007
    3. Field Services (Mihaï Moldovan); 31 March 2007
  6. Achieve visibility (Chris Parnell) via:
    1. Announcement within The Open Group
    2. Press coverage
    3. Speaking engagements
  7. Establish metrics for progress measurement (Chris Harding).
  8. Schedule next meeting (during Paris conference).

Links

www.opengroup.org/projects/abs


   
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