Rajesh Radhakrishnan is currently a Senior Managing Consultant and Senior IT Architect at IBM, Global Technology Services Group. His current client engagements are involve Global ITIL Program management, Service Level management and Service Availability/Continuity Management.

Prior to joining IBM, Rajesh was an Independent IT Architect for two years and a Technical Consultant at Sun Professional Services in McLean, Virginia for about 5 years. Prior to Sun, he was a Sr. Technical Staff Member at Metamor Worldwide for five years and consulted for numerous Fortune 500 companies.

Rajesh specializes in Business Continuance, High End Systems, High Availability and Storage Technologies as well as Technical Project Management. Rajesh has published papers on such topics as IT Architecture, Storage Architecture, Systems Architecture, ITIL-ITSM Processes and Technical Change Management (TCM) and has a patent pending on TCM Methodology.

He has a M.B.A. from Old Dominion University & a M.S. Degree from the University of Virginia.

Rajesh has been awarded the VITS (Virginia IT Scholar) for 2003/2004.and is a certified Systems Administrator, Storage Architect & ITIL-ITSM Consultant (Managers Level).

Presentation
EA and ITIL - - Implications of ITIL-ITSM Framework & IT Processes for EA Development
“Enterprise Architecture is about understanding all of the different elements that go to make up the enterprise and how those elements interrelate.” Elements include People, Process, Business and Technology. ITIL-ITSM on the other hand is an IT Process Framework and a set of best (good) practices that support these IT processes. There is a strong relationship between developing global enterprise architecture and developing global ITIL-based ITSM Program. Similarly there is a strong relationship between implementing a target enterprise architecture and an ITSM Program.

This paper/presentation addresses some of these commonalities and inter-relationships between EA and ITIL-ITSM from an EA development, Business Transformation and Business Value Realization perspectives.

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