Ronald van Kleunen is the founder and Managing Director of Globeron Pte Ltd, based in Singapore, and has managed its daily business operation since 2003. He has 10 years of experience in designing IT/network infrastructures, IT/network services and IT/network operations, including all security and management aspects.

The IT-infrastructure designs or enhancements range from Enterprise level environments, such as IT service companies, telcos, and financial companies, to hotels, service apartment environments, and home environments, addressing items like scalability, security (wireless / wired environments) and IT service management.

Before Globeron, Ronald has worked in different Multinational Corporations, including Sun Microsystems, IBM Global Services, AT&T Global Network Services, and Ericsson Telecommunications. His articles are published in different newspapers and magazines, such as Straits Times Singapore, Bangkok Post and Association of Dutch Businessmen.

He is an experienced presenter, and conducts Globeron training courses.

Presentation
Service Oriented Infrastructures (SOI) in the DataCenter
As companies rely 24-hours a day on IT Services, it is important that the people operating, designing and implementing the DataCenters + IT Infrastructures are up-to-date and manage it without breaching security. The Globeron IT Solution House covers all IT parts of an IT Infrastructure (ranging from the DataCenter to the IT Management layer and follows a vendor-neutral approach).

Allowing processes to interconnect easily in a flexible infrastructure based on business needs, the Service Oriented Infrastructure (SOI) approach is ideally suited to a modern dynamic enterprise. Properly managed and secured SOI can provide the reliability and interoperability that are the critical enablers.

Driven by the need for greater business agility, increased IT asset reuse, and reduced complexity throughout the entire enterprise, companies of all sizes implement SOI to reap a number of important benefits, including easier resource sharing, fewer information silos, simpler structure, and a reduced risk of lock-in into proprietary systems.

As enterprise systems mature and services become widely used, key performance indicators (KPIs) and Service Level Agreements are becoming crucial business contracts. Agencies that are tasked with the delivery of critical services will need to be able to provide consistent quality of service based on KPIs. To fully benefit from SOI, the right metrics have to be in place and consistently used.

With the number of services on the network available to users increasing, which amplifies the network effect, the value of such services grows exponentially. In the near future, as organizations increase the flexibility and responsiveness of their business processes by directly interoperating with their suppliers, customers, and other partners, the SOI approach will become indispensable.

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