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Objective of Meeting
Summary
Outputs
Next Steps
Links


Sponsoring Forum(s):

Quality of Service

Enterprise Management


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Business Scenarios for SLAs

Cannes, France - Tuesday, October 16 2002

Objective of Meeting

This is a new Work Area that is just being developed.  The objective is for this work area and this session to address issues that pertain to managing Policy and QoS Requirements as they relate to Business Processes and Applications. This group is focused on how to identify operation-critical or business-critical processes and how to map them to the applications and the resources they depend on, so that policy associated with a business process and its associated QoS requirements can be enforced and the parameters can be monitored, measured and managed effectively through-out all levels and resources in a business processes dependency chain.

The goal of this session was to explore ways of approaching the problem that would result at the first level in a generic, not technology specific framework, but which could be used at another level to map to instances of specific technologies.

Summary

Attendance

Jean Hammond (Forum Chair) JPH Associates jph@jhammond.com
Sally Long (Forum Director) The Open Group s.long@opengroup.org
Carl Bunje Boeing carl.f.bunje@boeing.com
Neil Davies U4EA Neil.Davies@U4EAGROUP.COM
Philippe Kipfer Philippe.Kipfer@bluewin.ch
Martin Kirk The Open Group m.kirk@opengroup.org
Jean-Marie Kubek Université Paul Valery, Montpellier jean-marie.kubek@univ-montp3.fr 
Charles Richmond IISC cmr@iisc.com
K. Schopmeyer Inova Europe K.Schopmeyer@attglobal.net
Andrew Walker getahead a.walker@getahead.ltd.uk

Introduction

Sally Long began by describing the joint initiative with the Application Manageability Forum, which was starting at the business process level, prioritising it, and mapping it down to the supporting functions.

Application Manageability

Karl Schopmeyer described the work of the Enterprise Management Forum on Managing Applications.  

  • The ARM specification is a set of APIs for measuring response time within an application.
  • At the same time there was a need to develop instrumentation for managing applications, which ended up with an API which defined a set of management objects; this was the Application Instrumentation and Control Specification.  One requirement was that the objects should map onto the DMTF CIM.  There is a joint group with DMTF to tackle the run-time management of applications.

The relationship between the DMTF and The Open Group needs to be clarified.  

ACTION:  This is being pursued by Martin Kirk and Karl.

Karl asked that the Open Group should become more involved in the work of the DMTF because of its customer focus.

ACTION: Karl, Martin, Jean and Sally to discuss this.

Outputs

The discussion above.

Next Steps

See actions above.

Links

See above.


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