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Objective of Meeting
Summary
Outputs
Next Steps
Links


Sponsoring Forum(s):

Quality of Service

Enterprise Management


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QoS Strategy and Standardization

Cannes, France - Tuesday, October 16 2002

Objective of Meeting

The objective of the QoS Strategy and Standardization effort is to arrive at a standard approach to the propagation of customer-to-vendor and vendor-to-vendor QoS requirements and measurements in a manner that is quantifiable, observable, and interoperable, and realizes a process for end-to-end Quality of Service assurance which is acceptable to vendors and customers alike.

The strategy is to determine what should be done to make existing QoS standards, Service Level Agreements, and Policies more effective, and where standards and policies do not exist, what should be done to create them

The expected outcome of this session is that participants will have a better understanding of the goals and objectives of the QoS Task Force and that the participants will help define action items, milestones and issues in progressing each of the major deliverables:

Summary

Attendance

Jean Hammond (Forum Chair) JPH Associates jph@jhammond.com
Sally Long (Forum Director) The Open Group s.long@opengroup.org
Carl Bunje Boeing carl.f.bunje@boeing.com
Neil Davies U4EA Neil.Davies@U4EAGROUP.COM
Philippe Kipfer Philippe.Kipfer@bluewin.ch
Martin Kirk The Open Group m.kirk@opengroup.org
Jean-Marie Kubek Université Paul Valery, Montpellier jean-marie.kubek@univ-montp3.fr 
Charles Richmond IISC cmr@iisc.com
K. Schopmeyer Inova Europe K.Schopmeyer@attglobal.net
Andrew Walker getahead a.walker@getahead.ltd.uk

Introduction

Jean Hammond began this session by explaining the role of the SIB, and the purpose of this exercise, to add to The Open Group's Standards INformation Base ( http://www.opengroup.org/sib/ ) those standards that are relevant to achieving the objectives of QoS.

The potential areas for standardization from Carl Bunje's presentation were reviewed:

SLA Specification

  • Languages and tools for creating and interpreting SLAs
High

Prioritization of Resources

  • CPU Resource monitoring and control
  • Network traffic differentiatrion and prioritization
  • Mechanisms to pass application prioritization and classifications through OS
Medium: need to review what others are doing in this area.
Instrumentation and data collection
  • Consistent application performance instrumentation
  • Metrics at and below middleware layer
  • Mechanisms for collecting and labelling contextual/situational information for performance and failure data
  • Machanisms for tying gathered data to application tranmsaction flow
Medium - Low
Identification of performance bottlenecks and failures
  • Tools for correlation of performance and diagnostic information across multiple platforms
  • Tools which display end-to end views of performance, rather than component-based approach
  • Cross-platform and cross-resource monitoring tools
High for Application Manageability
Automation
  • Automated collection and reduction of performance, failure and contextual data
  • Automated mechanisms for prioritized resource reassignment for service restoration
Medium for Resource Allocation

Token Bucket Regulation

Token Bucket Regulation (TBR) has become a standard part of the open source packages, Kame and AltQ, which are commonly used in QoS systems. This presentation addresses scaling issues with VOIP occurring as both the number of calls and the variance of network QoS increase across a wide area distribution. The proposed solution is to add a second level of TBR specifically tailored to streaming data and complementary to the current TBR implementation.

Charles Richmond presented his work, and a pdf version of the slides is here.

The object of the exercise is to spread the loss of packets so that, in applications such as VOIP, the effect of the loss is minimized.

Outputs

The discussion above.

Next Steps

See actions above.

Links

See above.

   

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