9.00 - 9.45
Cloud Computing to Support Educators: A Case Study from the San Diego County Office of Education
The San Diego Office of Education has spent considerable time and effort listening to the needs of their school districts and the challenges they are facing with respect to technology, budget cuts, and staffing. It became apparent that it was time to do something innovative and take advantage private cloud computing. SDCOE teamed with software partners to build their own private cloud computing platform through which they can offer many IT services to their districts such as secure access to files, web applications, and hosted applications. The users access the SDCOE private cloud named "Cloud Connect" through the Internet, giving the users one place to go, with a single password, to access everything they need as a student, teacher, or administrator (parent access is developing). Schools are also offered opportunities such as secure Teacher Web Pages, collaborative Team Pages, and reporting. This presentation will allow you to see what they have built and learn how t his technology could benefit your district, office of education, or institution.
Stephen Clemons, CTO, Asst Superintendent, San Diego County Office of Education
 Stephen Clemons is the Assistant Superintendent of Technology (Chief Technology Officer – CTO) for the San Diego County Office of Education. Prior to joining the SDCOE, Stephen held various positions in the State of California starting as a programmer and systems analyst at the State Department of Health Services (DHS). While at the DHS, Stephen was instrumental in developing the state-wide Women, Infants and Children system and Electronic Benefits Transfer System (EBT). Always looking for a new challenge, Stephen spent 11 years at the Franchise Tax Board as Chief Technical Architect and over-saw development of FTB’s transition to internet based filing of tax returns and operations of FTB’s major technology systems. In 2004, Stephen joined the California Performance Review (CPR). At the completion of the CPR Stephen become the first Chief Technical Architect for the state, and to begin the California Enterprise Architecture Program (CEAP). The CEAP began the standardization of technology solutions across state government and was a pioneer in the use of Service Oriented Architecture principles for the development of web based applications.
Greg Ottinger, Ph.D candidate, Education Technology Architecture, San Diego State University
 Greg is also doctoral candidate at San Diego State University and is completing a study titled: Education Technology Architecture: A Study of District Planning and Implementation. His research examines school districts applying a structured methodology based on the principles of Enterprise Architecture and Open Systems Thinking to achieve their organizational goals. Formerly, Greg spent eight years in the Cajon Valley Union School District as a teacher, Title I Facilitator, and instructional coach. Greg also served as a Master Teacher for student teachers acquiring their teaching credential through San Diego State University. Greg holds a B.A. in Political Science, a Multiple Subjects Teaching Credential, a Master’s of Science in Education Technology, and an Administrative Services Credential.
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9.45 - 10.30
Cloud Management - A New ITSM Process
ITIL v3 developers realized that there are gaps in the ITIL processes and added Event Management, Service Portfolio Management, and Access Management. Many modifications to ITIL will be required for Cloud Computing. This presentation proposes a new process called Cloud Management which deals with provisioning, work flows, resource capacity and Service Level Management in a Cloud-Enabled Data Center.
Ramesh Radhakrishnan, Principal Consultant, Infosys Technologies
 Ramesh has been an IT Architect & Consultant for the past 19 years. He was part of a core team that put together the Architecture Basics Course at Sun Microsystems.
He specializes in Infrastructure Stragegy and Effectiveness at Infosys, and is in the process of building a practice/capability around Infrastructure Optimization & Data Center Transformation. He has very strong Process skills and is ITIL V2 Manager's Certified with Distinciton and ITIL V3 Expert Certified. He frequently works with CIOs to build their IT Stragegy and Roadmaps for the future.
He has published papers under the Sun Blue Print umbrella.
Rishi Pattnaik, Lead Consultant, Infosys
 Rishi Pattnaik is a Lead Consultant with the Infrastructure Management Services Practice at Infosys and is involved in providing Process Consulting services to large enterprises. He has 11 years of experience specializing in Program Management, Service Management, Operations Management, Engagement Governance and Relationship Management. He has rich experience of managing large programs for a Fortune 5 customer, Transition Management, Project Management, Process Management and Improvement, and working with multiple teams under different sourcing models. Rishi is a Certified Six Sigma Black Belt and ITIL Practitioner Certified in Support and Restore (IPSR).
Divya Makhija, Senior Associate Consultant, Infosys Technologies Limited
 Divya holds an Honors' degree in Bachelors of Engineering and is a Post Graduate in Management from one of the top Business schools in India. She has more than 3 years of experience in Process Consulting and Assessment based on ITIL framework and Programme Management. She is in the process of building a practice around Infrastructure Optimization & Data Center Transformation. She is also part of an Intellectual Property artifact for the IT service catalog governance solution to benefit the internal customers at Infosys. She has excellent process skills and is an ITIL V2 Foundation and Practitioners Release and Control (IPRC) certified. |
