11:00 - 11:45
Using Business Architecture to Understand the End-to-End Value Proposition in a Public Sector Organization
Being able to deliver high performance citizen centric services require a complete understanding of the end-to-end value chain. This value chain links the needs of stakeholders to the interaction of clients through and across the resources and activities of the public sector organizations. In the public sector, the delivery of the services is supported by the administration of programs that are orchestrated through strategic planning.
The Canada Border Services Agency has created a framework of business descriptions. The framework addresses motivation, activity and results aspects of strategic planning, program administration, and service delivery. The framework is realized through the implementation of a meta-data driven repository that leverages and evolves the structures of the Government of Canada Strategic Reference Model and the Program Activity Architecture. The result is a business architecture reference model known as the Agency Business Model (ABM).
This presentation will discuss the structure of the reference model and the value the ABM brings to providing IM and IT enabled citizen centric services.
Tony Mungham, Canada Border Services Agency
 Tony Mungham has 20 years experience in the fields of electronic instrumentation, computer systems and related architectures. 16 of the 20 years have been with public service in the context of border management.In his various capacities within the Canada Border Service Agency, Mr. Mungham has contributed significantly to the development of systems related to the detection of contraband, explosives and radiation. As a technical leader, Mr. Mungham worked with teams of engineers/technologists, programmer/analysts, and network support personnel to design, build, deploy and maintain technology systems related to sensors and advanced analytics for border management.
In 2005, Mr. Mungham, along with his colleagues at CBSA, received a public service award of excellence in the area of innovation. The convergence of traditional Information Technology with Science and Engineering Technology, and the challenge to deploy technology that aligns with delivering effective business services is a reality that many organizations face.
Mr. Mungham is applying his knowledge from both information technology and science/engineering technology to lead a CBSA Enterprise Architecture team in developing a reference model for business architecture to enable the alignment of business and technology investments.
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