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Quality of Service Taskforce Agenda

Two Day - Open to Non-Members - Working Session

The QoS Session at The Open Group Conference in Amsterdam is a 2-day (October 24th and 25th), open working session.  The two days will cover progress on current Taskforce deliverables via presentations, feedback, and interactive discussion, with a workshop session on the QoS Business Scenario we have been developing.   It will also offer special sessions on:

  • Service Level Agreements and Policy
  • Application Profiling Standards
  • Current and Future Liaison Consortia Initiatives


9:00 - 9:30 Introduction and Overview of QoS– Sally Long, Director of The QoS Taskforce

  • This will be an overview of the QoS Taskforce’s Vision, Goals, Objectives, and Philosophy.

9:30 - 10:30 Presentation & Discussion QoS Road Map for 2002 Jean Hammond, Chair QoS Taskforce

  • As the QoS Taskforce is in the formative stages, one of our main goals over the past quarter was to pull together the Roadmap and clarify our positioning allowing us to take the Taskforce vision out to more and varied constituents (other consortia included) which to date have been focused on particular pockets of QoS and to build consensus with them for collaboration on end-to-end QoS standards and interoperability. Jean Hammond will present the work that has been done for review and feedback fro all participants.


11:00 - 11:30 QoS Taxonomy and Component Map  - Sally Long, Director of QoS Taskforce

  • Review of the Taskforce’s QoS Component Map and Taxonomy which is a way of referencing existing industry standards, draft specifications etc. in a way that maps those standards to discreet components, interfaces etc. in the QoS Component Map. This presentation will also explore some alternative ways of looking at domains, components, and naming conventions that we have discovered in our investigative phase over the past quarter.

11:30 - 12:30 Review and Evaluation of Existing Standards and Approaches to Propagating QOS Information - Jean Hammond, Chair of QoS Taskforce

  • Presentation on the work which has been done thus far to populate The Open Group's Standards Information Base (SIB) with QoS Industry Standards. This presentation will provide an overview of existing QoS standards, their fit in the end-to-end picture, their current state of development, their support in the industry, and their issues industry adoption and interoperability.


2:00 – 2:45 “Service Level Agreements – What Exists Today – Where the Issues Are” - David Banes, Ten Ten Communications.

  • This presentation will focus on the part that Service Level Agreements play in the Telecommunications industry, with emphasis on what exists today and where the limitations are, with some suggestions as how we might work as a collaborative organization to reduce those limitations in the future.

2:45 – 3:30 Presentation on TeleManagement Forum's SLA and QOS Liaison Work - Sally Long

  • The TeleManagement Forum and The Open Group’s QoS Taskforce have recently established an informal liaison partnership and are currently working at defining what joint initiative will most effectively further the evolution of SLA specifications and best practices as they apply to QoS. We will use this session to introduce and progress that initiative.

3:30 - 4:00 Presentation on Service Management as it relates to Quality of Service - Andrew Chalmers, Orange - Operation Support Systems

  • This Presentation focuses on why Service Management and the delivery of Quality of Service as part of Service Management is critical to customer satisfaction and why Orange is making it an integral part of their Operation now and in the future. The presentation covers the importance of collecting relevant data and performance measurements in order to manage customer service in a meaningful way. It covers the Service Management issues that are particular to Mobility and the challenges for QoS in that space. It emphasizes the importance of building in measurement capability and utilizing tools for monitoring and reacting. Finally, it stresses the importance to Orange of: providing QoS management to 3rd party service providers, of working within the industry to establish standardized QoS parameters, and of combining these efforts to provide on end-to-end QoS Management that meets customers' expectations.

4:00 – 5:30 Mobile and Directory Business Scenario. Joint session with MMF, QoS and Security Forum involvement at various points.

  • 4:00- 4:45: Overview of the Scenario and input on security in the Security Forum open session.
  • 4:45- 4:00: Input on QoS in discussion with the QoS Forum.
  • 5:00- 5:15: Input from the DIF and the MMF.
  • 5:15- 5:30: Review of input and discussion of next steps.

Wednesday Evening: Member Dinner with Special Invitation to All QoS Attendees


9:OO – 10:30 Business Scenario Workshop - Joint Session with Enterprise Management Forum - Workshop for Gathering QoS and Resource Management Requirements from Large Customer Organizations

  • The Open Group will present the QoS business scenario it has been working on and will use this as a means for capturing additional business process and customer requirements that pertain to a large customer operational scenario. The scenario looks at both quality of service and resource management requirements and we will use this session to broaden our customer input.


11:00 – 12:30 Application Classification with respect to QoS

  • This Session will center on reviewing progress being made in the standardization of Application Profiling, i.e. categorizing applications as they apply to bandwidth and other QoS requirements and characteristics. Application Profiling is one of the most important areas for the QoS Taskforce members. We will use this session to discuss how we can effectively work with router and edge technologies, application vendors, system integrators, and other consortia to contribute to a faster evolution of application profiling.

11:00 – 11:30 QoS Architecture, Applications and Policy     The MASA QoS Framework” - Dr. Schrader, Network Laboratories of NEC Europe Ltd.

  • In this talk we present a project on defining and implementing a comprehensive QoS Framework for 'Mobility and Service Adaptation in Heterogeneous Communication Networks' (MASA) as a co-operation between Siemens AG, the University of Ulm and NEC Europe Ltd. In this framework, media processing facilities as well as mobility handling and handoff decisions are closely coupled to allow for high quality communication for mobile users. We present an outline of the general MASA architecture, consisting of distributed autonomous QoS Brokers that can be placed on the end-system, on access and core network nodes as well as on transcoding/filter entities. We describe the hierarchical structure of QoS Managers and Controllers responsible for different tasks like resource, network, media, policy and mobility management and demonstrate the interworking between all components by describing example applications and scenarios with a special focus on policy-driven video filtering.

11:30 – 12:00 QoS Information Management in Applications “Managing, Monitoring and Controlling the Service Level Agreements for Multi-service Applications based on Quality of Service Functionality" – Dr. Vaman, Megaxess Corporation.

  • The paper presents methods on how to achieve information management for end user multi-service application over the network based on QoS functionality. The ability to manage, monitor and control the Service Level Agreements are crucial to provide optimal information management. The paper also presents a specific pilot deployment with measured performance

12:00 – 12:30 Discussion on Strategy and Next Steps for Driving Application and Architecture QoS Requirements


2:00 – 3:30 Joint Session with Enterprise Management Forum - CIM and QoS

  • Presentation on Common Information Model (CIM) - Karl Schopmeyer, Chair EMF
    With the advent of CIM and WBEM, developed within the DMTF, the industry was presented with the potential for creating a manageability infrastructure rich enough to support the wide variety of resources present in modern IT systems. Karl Schopmeyer will explain the Common Information Model.
  • Discussion on How the two forums can work together to apply CIM to Quality of Service and policy-based resource management.


4:00 – 5:30 QoS Taskforce Wrap-up and Next Steps

For further questions please contact Sally Long

Looking Forward to Your Participation in this Important and Exciting Session!


David Banes, Ten Ten Communication

David is an Independent Consultant working in the Telecommunications Industry, and specializing in IP technologies. Clients include: Marconi, Quarry Technologies, Element-14 and Flexion. David has over 14 years experience in the Telecommunications industry and has held a variety of engineering, marketing, and management posts with 3Com, General DataComm and Quarry Technologies.

Dr. Vaman, MegAxess Corporation

Dr Vaman has over 25 years of experience in the telecommunications industry, has won numerous awards and has published over 100 papers and co-authored a textbook. Prior to developing the HQ technology, he worked for COMSAT Corporation and CONTEL Information Systems and the Indian Space Research Organization in various management and research positions. Dr. Vaman was previously a faculty advisor for NIST (the Department of Commerce) and has served as an industry advisor and consultant to GTE, Spacenet, Timeplex, Singer Kearfott, ITT, Inter Digital and Transwitch Corporations. He was also a Professor in EECS, Stevens Institute of Technology, and the founding director of the Advanced Telecommunications Institute (ATI), U.S. Navy Center of Excellence in Telecommunications.

Dr. Vaman received his Ph.D. from City University of New York, Masters of Engineering, Electrical Engineering (M.E. E.E.) from the City College of New York, Masters of Technology (M.Tech.) in Electronic Instrumentation and his Bachelors of Engineering, Electrical Engineering (B.E. E.E.) from Regional Engineering College, Warangal, India. He is the Chairman of the Institute of Electrical and Electronics Engineers, Inc. (IEEE) 802 Integrated Services LAN and a board member of the MultiMedia Communications Forum. He has lectured both nationally and internationally on various nascent topics within the telecommunications industry throughout his career.

Dr. Schrader, NEC Europe Ltd.

Dr. Schrader was born 1964 in Hamburg, Germany. After studying Electrical Engineering at the University of Siegen (1991) he received his PhD in Computer Science at the Department of Programming Languages (Prof. Merzenich) at the same University (1998). Dissertation topic: "Evolutionary Algorithms for Color Quantization and asymmetric Coding of Digital Color Images". Since 1998 he has been with the Network Laboratories of NEC Europe Ltd. in Heidelberg, where he is within the Internet Services group responsible for the development of an end-to-end QoS Architecture in a joint project with industrial and university partners.

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